Keep operations steady, secure and predictable.
We act as an extension of your team and handle day-to-day IT so you can focus on the work that matters.
What you get
• A clear support plan aligned to your priorities
• Helpdesk with sensible SLAs and plain communication
• Proactive monitoring, patching and backup
• Solid change control with audit history
• Regular reviews and a short, practical action list
Core services
• Helpdesk and user support
• Endpoint and server management (Windows, macOS, Linux)
• Microsoft 365 and Google Workspace administration
• Cloud-to-Cloud Backup with point-in-time recovery
• Monitoring and alerting across devices, services and network
• Patch management and maintenance windows
• Asset and licence administration with up-to-date inventory
• Identity and access management, MFA and baseline hardening
• Secure remote access and VPN management
• New starter and leaver workflows
• Procurement support for hardware, software and renewals
Projects and advisory
• Cloud adoption and migrations
• Email and files consolidation
• Network design and Wi-Fi improvements
• Business continuity and disaster recovery planning
• Security uplift: policies, controls and user awareness
• Vendor assessments and licence optimisation
How we work
• Discovery: confirm scope, risks and quick wins
• Onboarding: connect tenants, deploy agents, set policies
• Baseline: backup in place, monitoring live, patching scheduled
• Runbooks: document key tasks and change process
• Reviews: monthly reporting and recovery tests available
Security and compliance
• GDPR-aligned approach to data handling and access control
• Encryption in transit and at rest across supported tools
• UK/EU data residency options for backup and logs
• Audit trails for changes, restores and admin actions
• Optional bring-your-own storage (S3-compatible) for backup
Outcomes
• Faster resolution and fewer repeat incidents
• Clean asset and licence position
• Reliable backups with tested restores
• Predictable costs and clear next steps
Who this suits
• SMEs that need steady hands on day-to-day IT
• Teams without an internal IT function
• In-house IT leaders who want a partner to run core operations while they focus on strategy
Comprehensive IT Solutions
Want a practical plan for your environment?
Call: 0203 137 3930
Email: info@globelinkuk.com
