Globelink UK Ltd
Last updated: 14/11/2025
Globelink UK Ltd respects your privacy and protects your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, why we collect it, how we use it, and your rights.
Who We Are
Globelink UK Ltd is a UK-based cybersecurity and IT services company.
Our registered office is at Unit 90, Kingspark Business Centre, 152-178 Kingston Rd, New Malden
KT3 3ST
Company number: 04358866
Website: https://globelinkuk.com
Phone: 020 3137 3930
What Data We Collect
We collect only the data we need to provide our services or communicate with you.
This includes:
- Name and contact details (email, phone number, company name)
- Account details if you are a customer
- Communication records (emails, messages, enquiries)
- Website usage data (IP address, browser type, pages visited)
- Payment and billing details (for customers only)
We do not collect special category data (such as health, religion, or political opinions).
How We Use Your Data
We use your data to:
- Provide and manage our services
- Respond to enquiries and support requests
- Send invoices and manage accounts
- Email you with product or service information if you are a customer or have opted in
- Send important security updates about our products and systems
- Improve our website and services
We only send marketing or service update emails if you:
- Are a current customer, or
- Have opted in to receive them
You can expect:
- No more than one marketing email per month
- Immediate communication only for security or service alerts
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract: To perform a contract or provide a service you requested.
- Consent: When you have agreed to receive marketing communications.
- Legal obligation: To meet tax, legal, or regulatory requirements.
- Legitimate interest: To maintain and improve our business relationship and services.
How We Store and Protect Your Data
Your data is stored securely on UK or EU servers.
We use encryption, access controls, and secure backups to protect it.
Only authorised staff can access your data, and only when required.
We keep your data only as long as necessary:
- Active customers: For the duration of the contract and up to 7 years after.
- Enquiries or leads: Up to 12 months.
- Email subscribers: Until you unsubscribe.
Sharing Your Data
We do not sell or rent your data.
We only share data when required to deliver a service, such as:
- Payment processors (for transactions)
- Email service providers (for communications)
- Technical partners supporting our systems
- Legal or regulatory authorities when required by law
All third parties follow strict data protection agreements.
International Transfers
If data is transferred outside the UK or EU, we ensure equivalent protection through:
- Approved adequacy decisions, or
- Standard contractual clauses (SCCs) approved by the UK ICO or EU Commission.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request a copy in a portable format
To exercise any of these rights, email us at info@globelinkuk.com
We will respond within 30 days.
Cookies
We use cookies to improve website performance and understand visitor behaviour.
You can manage or delete cookies through your browser settings.
Email Communication
You can unsubscribe from marketing emails at any time by using the link in our emails or by contacting us.
We will immediately stop sending non-essential messages when you unsubscribe.
Updates to This Policy
We may update this policy to meet new legal or operational requirements.
The latest version will always be available at https://globelinkuk.com/privacy-policy
Contact
If you have questions or concerns about how we handle your data, contact:
Data Protection Officer
Globelink UK Ltd
Email: info@globelinkuk.com
Website: https://globelinkuk.com
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk or by calling 0303 123 1113.
